Last updated: May 2017
When you browse our website, you do so anonymously, unless you have previously registered with us. We do collect computer Internet Protocol addresses (IP addresses) for the purpose of maintaining and improving the quality and integrity of our website and to gather broad demographic information about user trends and visitors to our website. This is a standard method of reporting in order to statistically determine which parts of our website are visited and how long visitors spend on each page. We also log the type of browser and operating system that you are using when visiting our website. We do not, however, automatically collect Personal Information, such as your email address. We will ask you when we need Personal Information. For example, we may request Personal Information when you download evaluation software, email us, request an activation key, or ask us to forward product information to you.
In addition, from time to time, Ericom Software receives Personal Information from business partners and vendors, which we only use for purposes as explained herein and only if we reasonably believe that it has been duly collected in accordance with applicable laws.
Ericom Software may use your Personal Information to provide you with information and services, to help us better understand your needs and interests, and to make our site easier for you to use by not making you enter Personal Information more than once. Specifically, we may use your information to help you complete a download or order, to communicate with you, to deliver products/services to you, to bill you for products/services you purchased, and to provide ongoing service and support. We may also use your Personal Information to send you, or to have our business partners or marketing agencies send you, direct marketing information or contact you for marketing research and to alert you to product upgrades, special offers, updated information, and other new services from Ericom Software. At a minimum, we will always give you the opportunity to “opt out” of receiving materials you choose to unsubscribe or to notify us directly by email to firstname.lastname@example.org of your desire to unsubscribe from our marketing activities. Where required by local law, however, Ericom Software will provide you with the opportunity to “opt in” prior to receiving direct marketing information from us. If you choose not to provide Personal Information, you may still use our websites anonymously, as discussed under “Collecting Your Personal Information” above.
Ericom Software may provide your Personal Information to others under any of the following circumstances:
Furthermore, in addition to that already described above, Ericom Software reserves its right to disclose your Personal Information, without notice, in the good faith belief that such action is reasonably necessary: (a) to conform to the edicts of the law or comply with legal process served on Ericom Software or the site; (b) to protect and defend the rights or property of Ericom Software, (c) to act in urgent circumstances to protect the personal safety of users of Ericom Software, its website, or the public, or (d) in connection with a merger or the sale of all or substantially all of Ericom Software's business or assets.
Ericom Software uses reasonable measures to protect the security of your Personal Information. We conform to industry-standards and physical, technical, and organizational measures to protect your data from loss, misuse, unauthorized access or disclosure, alteration or destruction of your Personal Information. While we strive to protect your Personal Information, we also need your cooperation. We urge you to take every precaution to protect your Personal Information while using the internet, such as changing your passwords often and using a passphrase instead of password with at least 8 characters in combination of letters and numbers. Make sure you use a secure internet browser and apply updates when required. Data that Ericom Software has in its possession is stored in password controlled servers with restricted access. Your personal information may be stored and processed worldwide where Ericom Software or its subsidiaries or agents are located.
Ericom Software’s product and marketing materials are intended to be viewed by adults over 18 years of age. We do not intend to receive Personal Information from children.
Parts of Ericom Software’s website allows users to publish content via discussion forums and other means. Any information that you disclose in these forums becomes public information, which can be read, collected, or used by others to send you unsolicited messages. Ericom Software is not responsible for the Personal Information you choose to submit in these forums, and consequently, you should exercise caution when deciding to disclose your Personal Information.
Do Not Track (“DNT”) is a privacy preference that you can set in some web browsers. This feature can send a signal to websites you visit indicating you do not want to be tracked. While there is no accepted standard on how to respond to web browsers DNT signals, our website may not recognize or take action in response to DNT signals from web browsers.
We use Google Analytics to collect information about how visitors use our website and also for the purpose of evaluating your use of our website, compiling reports on website activity, and track website activity and internet usage to help us improve our site. The following Google Analytics features have been implemented to support Advertising:
We, along with third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifier together to inform, optimize, and serve ads based on someone's previous visits to our website. It also helps us determine which features and content are most important to our visitors. Visitors may, however, opt-out of the Google Analytics Advertising Features used, through Ads Settings (https://www.google.com/settings/ads), Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout/), Ad Settings for mobile apps, or any other available means.
Ericom Software may amend this privacy statement from time to time by posting the new text on its websites. Unless otherwise provided, the revised terms will take effect when they are posted. Once any changes that we make to this privacy statement become effective, your continued use of Ericom Software websites or services after such time will signify your acceptance of the new terms.